AI review response generator
Paste a Google review and it reads it first: what went wrong, what they praised, how it actually reads, and whether this is one of the reviews where a casual reply can cost you. Then it writes the response you can post.
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Three reviews, three replies
Every word below came out of this tool. Nothing was written for the page.
"Waited three weeks for a callback that never came, and when Karen finally rang she blamed me for not chasing. My elderly mother nearly fell on the uneven step they left. I want compensation or I am going to trading standards. Quote was competitive though."
- no callback for three weeks
- blamed customer for not chasing
- uneven step left behind
- elderly mother nearly fell
- competitive quote
Thank you for mentioning our competitive quote. I am sorry for the delay in our response and for the issue with the uneven step, especially as it put your mother at risk. Please get in touch with me directly so we can discuss what happened and how to move forward.
"The cleaning itself was thorough but they arrived an hour late and I had to ring twice to find out where they were. Fine if you are not in a rush."
- late arrival
- poor communication about timing
- thorough cleaning
Thank you for your feedback and for mentioning that the cleaning was thorough. I am sorry for the delay and that you had to call to check on our arrival. If you would like to discuss this further, please get in touch.
"Came out same day for a blocked drain, sorted in under an hour and charged exactly what was quoted on the phone. No mess left behind."
- same day service
- quick resolution
- fair pricing
- clean work
Thank you for your review. I am glad we could get to you quickly and sort the problem as promised. It is great to hear you were happy with the price and the clean-up. If you ever need help again, just let us know.
Why not just use a general AI assistant?
You can, and for a five star review saying "great service" it will be fine. The difference shows up on the reviews that can actually cost you something.
A review mentioning an injury, a compensation demand, a regulator, a named member of staff or a discrimination claim is not one to answer off the cuff. This flags it before you post. A general assistant hands you text and says nothing about any of it.
Ask a general assistant to answer an angry review and it can offer a refund on your behalf. You paste it, and now that offer is in writing on your public profile. This one is built to refuse: no refunds, no discounts, no compensation, no "we have dealt with the member of staff".
Most one star reviews contain something the customer liked. Acknowledging it is what makes a reply land, and it is the first thing people miss when they are annoyed. The tool names it separately so you see it.
Google truncates long replies and nobody reads them anyway. Two to four sentences, plain words, no marketing language, and never an invented fact about a job it knows nothing about. You do not have to describe any of that first.
Replying to Google reviews
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